Privacy Policy

Last updated: 8th April 2025

This privacy notice explains how we collect, use, and store your personal information when you use the Cloud Pickle Solutions website. We’ve kept things as clear and straightforward as possible, but if anything doesn’t make sense or you have questions, feel free to contact us at contact@cloudpicklesolutions.com.

What information do we collect?

We collect the following data:

Anonymous visitor data (via Wix) – including your device, browser type, and general usage data like page views and time spent on the site.
Personal information – if you submit a message through our contact form, we collect your name and email address so we can respond.

We do not collect payment details or other sensitive data through our website.

How do we use your data?

We use your data only for the following purposes:

To respond to your enquiries submitted via the contact form.
To understand how our website is used, using anonymous analytics to improve the experience (e.g. Google Analytics, when enabled).
To measure advertising effectiveness through tools like Facebook Pixel (when implemented).

We do not send marketing emails or newsletters, and we do not sell or share your data with third parties.

Cookies

Our website uses cookies to distinguish you from other visitors and help us improve our site.

We may use the following types of cookies:

Essential cookies – required for the website to function properly.
Analytics cookies – e.g. Google Analytics, to track how users interact with our site.
Marketing cookies – e.g. Facebook Pixel, to help measure the effectiveness of our advertising.

You will be asked for consent before any non-essential cookies are stored. You can manage cookie preferences through your browser settings or via the cookie banner on our site.

Where do we store your data?

Your data is securely stored using Wix’s infrastructure, which may use servers located outside the UK. In the event we serve users in the EU or other regions, we’ll ensure any data transfers meet the necessary legal protections (such as adequacy decisions or Standard Contractual Clauses).

How long do we keep your data?

We only keep your personal data for as long as necessary to respond to your enquiry or comply with legal obligations. Anonymous analytics data may be retained longer for site performance and improvement analysis.

Your rights

Under data protection laws (like the UK GDPR), you have rights including:

Accessing the data we hold about you.
Requesting corrections to inaccurate data.
Asking us to delete your data.
Objecting to or restricting how we use your data.
Withdrawing your consent (if you’ve previously given it).

To exercise any of these rights, email us at contact@cloudpicklesolutions.com.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) in the UK if you believe your data has not been handled properly.

Changes to this policy

We may update this privacy policy from time to time. Any changes will be posted on this page, with the latest update date shown at the top.